Jagan P

Jagan P

Outsourcing Governance: Mitigate Hidden Costs & Risk

Outsourcing business functions—whether IT, marketing, or customer support—is a powerful strategy for growth and efficiency. However, VPs of Operations and Department Heads often focus only on the upfront savings, forgetting the serious hidden costs that emerge later. These costs aren’t…

Vetting AI Outsourcing: The 7-Point Quality Checklist

AI (Artificial Intelligence) projects are booming, yet they carry high risk—especially when outsourcing. For Project Managers and CIOs, the primary fears are slow delivery, poor quality, and, critically, breaches involving sensitive data. When you hand over proprietary business information or…

AI Outsourcing Decision: Cost, Skill, Speed Check

AI outsourcing

As a CEO, CTO, or Strategy Director, you know Artificial Intelligence (AI) is no longer optional—it’s the core of competitive advantage. Whether it’s building a new Generative AI tool or developing a predictive model, the question that keeps coming up…

BPO vs KPO: Smart Outsourcing for R&D and Data

If you’re a Head of R&D, a Chief Data Officer, or a Compliance Officer, the word “outsourcing” probably conjures images of customer service desks and payroll processing. That’s the classic picture of Business Process Outsourcing (BPO). But today’s market—especially in…