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Why Outsourcing Projects Fail: 3 Case Files and the Data

Four fault lines diagram showing why outsourcing projects fail across TSB, Queensland Health and Healthcare.gov

Why outsourcing projects fail is rarely a mystery once the inquiry reports are published. In 2007, Queensland signed a A$6.19 million contract to replace a health payroll system. By 2012, an audit put total spending on that payroll system through…

  • Jagan P
  • November 4, 2026

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