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SLA: Contractual Safety Net for Outsourcing Quality

For Legal Counsel, Procurement Officers, and VPs of Operations, outsourcing often triggers a major fear: what happens if the service quality drops after the ink is dry? The answer lies in the Service Level Agreement (SLA). An SLA is a…

  • Jagan P
  • October 8, 2025
  • Outsourcing

AI Outsourcing: Define Project Goal with Value Metrics

As a Product Manager or CTO, your biggest fear when launching a high-budget project is the “Go-Live” failure: the moment you realize your vendor built the wrong thing because they misunderstood the core business problem. This risk is amplified in…

  • Jagan P
  • October 4, 2025

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